FAQs
- Why are your web design prices so cheap?
Perhaps the best way to say why our prices are so affordable, is to say that we are a totally design oriented company, so that the vast majority of the money you pay goes towards the actual design work and not to pay for fancy city centre offices, stuck up receptionists or loads of admin staff.
From start to finish of your design project, you will be dealing with professional designers, and only professional designers. This means that when you ask a question, it does not have to be passed around the office to get an answer, the designer in charge of your project will know the answer and be able to give a full answer quickly and efficiently.
[Back To Top] - What do I do if I have any questions to ask before placing an order?
Our team of friendly experts is always at hand to provide top level advice, guidance and support. Please do not hesitate to contact us, please click here.
[Back To Top] - When you design a website, do you use templates?
Yes and No, when we design a website set we always start with the blank canvas and the artwork designed comes from the minds of our designers and not a library. However we do have a set of standard templates you may choose from if you like.
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How long does it take you to design a website?
From receiving your order, for a website of 5 or fewer pages, it would normally take between 2 and 3 weeks to design, build and make live the website. For larger scale sites, this timescale would normally extend to 3 to 4 weeks in total.
[Back To Top] - What information do you require before commencing a website design project?
Before we start a web design project, we would require the following...
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A copy of your existing company logo (if applicable). If you do not have a logo but would like one for your Company, we offer logo design from only £50 including VAT.
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A list of the page titles for your website.
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Draft text for your site (ideally in a Word document or text file).
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Any photos you would like including in your website.
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A list of any other websites you like the look and feel of (so we can gauge what kind of design you are looking for)?
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What is a Domain Name?
A domain name is simply a unique website address such as www.yourwebsite.co.uk or http://www.yourwebsite.com/. Please click here to see if your desired domain name is available for registration.
[Back To Top] - Can I have any Domain Name?
You can have any domain name you wish, as long as it is currently available. Please keep in mind that visitors to your website are likely to have to type your domain into their browser, so a short and memorable domain name is much better than a longwinded name. Click here to see if yours is available.
[Back To Top] - Who owns your Domain Name?
We register all client domain's in the client's own name or in the name of their business. As such, you will always own your own domain name.
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Can I register my own domain name?
Yes, we recommend our sister company www.vipdomains.eu. However you are free to choose any domains registration company, if you prefer.
[Back To Top] - What is hosting?
Hosting is simply the name given to storing your website on a computer accessible to anyone via their web browser. All our client websites are hosted by VIP Web Space, our sister company.
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Is your hosting reliable?
Our hosting provider offers a 99.9% uptime guarantee, and provide real time backups of your website.
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Is there a limit to the number of photos I can include on each page of my site?
Within the initial site design and build, as it does take a considerable amount of time to optimise and include images without a website design. We ask that each page of your site be limited to a maximum 10 images each.If for any reason you do require a very large number of images on each page, then this is not a problem but we may have to make a small additional charge for their optimisation, formatting and inclusion on your website.
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Do you offer other design services?
Yes, we offer a range of professional logo and stationery design packages, with the same high standards and affordable value.
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What is PayPal?
PayPal is a FREE, EASY and SECURE way to receive payments on your website. Click here for more info.
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